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Superiora · legal & trust

The paperwork, in plain sentences.

Superiora Planner is in pilot. The documents below say what we commit to, what we do with the data you put in the platform, and what we have not built or certified yet. Where a fact belongs to the company’s registration rather than to the software, it is marked as a blank for the owner to fill rather than guessed at.

Last updated · 2026-09-18 Pilot terms · 0.3.0 English only for now

The
documents

Twelve documents, one line each.

They are written to be read, not to be survived. Where one of them makes a commitment we cannot yet keep, it says so in the same sentence.

Terms of ServiceThe agreement for using Superiora Planner: account, acceptable use, fees by order form, intellectual property, confidentiality, liability and termination.
Privacy noticeWhat personal data we collect, why, on what legal basis, how long we keep it, and the rights an LGPD or GDPR data subject has over it.
CookiesThis site sets one cookie, site_lang, and it remembers which of the five languages you chose. There is no analytics and no advertising cookie.
Acceptable useWhat may not be done with the platform, with the AI agent interface, or with the account of someone else.
Data Processing AddendumThe controller/processor terms for customer data, summarised, and how to ask for the signed document.
SubprocessorsThe third parties that process customer data on our behalf. Today that is Amazon Web Services, and nothing else.
Service commitmentsWhat uptime means during a pilot whose host is deliberately switched off at night, and what we will and will not promise yet.
Code of conductHow the practice does business — conflicts, gifts, client confidence, competition — and the channel for raising a concern.
Trademarks & brand useHow the Superiora names and marks may be used, and whose marks the other names on this site are.
Third-party noticesThe open-source software Superiora Planner is built on, with the licence each component is under.
Company detailsThe legal entity behind Superiora: registration, registered address and tax identifiers.
SecurityNot a legal document, but the one most often asked for beside them: how the platform authenticates, isolates, logs and backs up.

Asking
for more

A signed document, a security review, a questionnaire.

Write to hello@superiora.ai and say which one. A signed Data Processing Addendum, a mutual NDA and a vendor security questionnaire are handled by the founding team directly; there is no portal and no ticket queue during the pilot.

Two things worth knowing before you ask:

  • We hold no third-party certification. There is no SOC 2 report, no ISO 27001 certificate and no independent penetration test to send you. Security says what is actually in place instead.
  • The pilot terms are the order form’s terms. Where a signed agreement and these published pages differ, the signed agreement governs.